Privacy Policy
At Xrstal.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or purchase our products. By using Xrstal.com, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information: When you place an order, create an account, or contact us, we may collect personal information, including your name, email address, phone number, shipping and billing address, and payment details.
1.2 Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our website for analytics and website optimization.
1.3 Cookies: Xrstal.com uses cookies to enhance your browsing experience, track website usage, and improve our services. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
2.1 Order Fulfillment: To process and fulfill your orders, including payment processing, shipping, and customer support.
2.2 Communication: To communicate with you about your orders, promotions, and updates related to our products and services.
2.3 Personalization: To provide a tailored shopping experience by displaying relevant products and offers.
2.4 Analytics: To analyze website usage and improve our website’s functionality, design, and user experience.
2.5 Legal Compliance: To comply with legal obligations, prevent fraud, and ensure the security of our website and customers.
3. Sharing Your Information
3.1 Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and website analytics. These providers are bound by confidentiality agreements and can only use your information for the purposes specified by Xrstal.com.
3.2 Legal Requirements: We may disclose your information if required by law or if necessary to protect our legal rights, enforce our Terms of Service, or prevent fraud or illegal activity.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Protecting Your Information
4.1 Data Security: We use industry-standard security measures, such as SSL encryption, to protect your personal information during transmission and storage.
4.2 Payment Security: All payment transactions are processed securely by our trusted payment processors. Xrstal.com does not store your payment information.
4.3 Account Protection: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect unauthorized access to your account.
5. Your Rights
5.1 Access and Updates: You have the right to access and update your personal information by logging into your account or contacting us directly.
5.2 Opt-Out: You may opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails or contacting us.
5.3 Data Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
6. Third-Party Links
Our website may contain links to third-party websites. Xrstal.com is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
Xrstal.com reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the "Last Updated" date. Your continued use of our website constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: support@xrstal.com
Phone: 833.799.5643
Address: Modesto, California 95350
